Configuration control is critical to maintaining the life cycle of custom applications and customizable applications. Does your supplier have control over the configuration of the product they installed in your organization? What contingencies have you put in place to ensure that the application will continue to operate into the foreseeable future?
At Orenex we see a third party configuration control as the preferred option to software escrow. Combining independent verification and validation with third party configuration control services will provide you with a means to extend the life expectancy of your applications, regardless of the operational viability of the supplier of that application. We are able to manage the traceability of requirements, the configuration and release of applications, and independently verify their suitability for use. You are protected with Orenex.